At zr999, protecting the personal data of every player across Pakistan is a fundamental responsibility — not just a legal obligation. This Privacy Policy explains exactly what personal information zr999 collects, why we collect it, how we use and protect it, and what rights you have as a zr999 account holder with respect to your own data. We encourage you to read this policy carefully alongside our Terms & Conditions.
Six core principles that guide how zr999 handles your personal data every single day
Every piece of data transmitted between your device and zr999 servers is protected by industry-standard 256-bit SSL/TLS encryption — the same level used by major international banking institutions.
zr999 does not sell, rent, or trade your personal information to third- party marketers or data brokers. Your data is used solely to operate and improve your zr999 account experience.
You have the right to access, correct, export, and request deletion of your personal data held by zr999 at any time, subject to applicable legal retention requirements.
zr999 collects only the personal data that is strictly necessary to provide gaming services, process PKR transactions, and meet our compliance obligations. We do not collect data we do not need.
Identity documents submitted for KYC — including CNIC copies and bank statements — are stored in encrypted, access-controlled document vaults with strict internal access logging.
Promotional communications from zr999 are entirely opt-in. You can withdraw consent for marketing emails and SMS messages at any time from your account notification settings.
This Privacy Policy applies to all personal data collected by zr999 ("we", "us", "our") through the zr999 website at https://zr999.pro, our mobile-optimised platform, and any related customer support or communications channels. It applies to all registered account holders and visitors regardless of whether they are located in Karachi, Lahore, Islamabad, Faisalabad, or elsewhere.
zr999 acts as the data controller for personal information collected directly from users during registration, KYC, gameplay, and transactions. Where zr999 engages third-party service providers to process data on its behalf — such as payment processors and game studios — those parties act as data processors under binding contractual obligations consistent with the standards described in this policy.
This policy should be read alongside the zr999 Terms & Conditions. In the event of any inconsistency between this policy and the Terms & Conditions on a data protection matter, this Privacy Policy shall prevail.
zr999 collects personal data through several channels depending on your interaction with the platform. The categories of data we collect are outlined below:
| Category | Examples | Collected When |
|---|---|---|
| Identity Data | Full name, CNIC number, date of birth, gender, nationality | Registration & KYC |
| Contact Data | Email address, Pakistani mobile number, residential address | Registration & KYC |
| Financial Data | JazzCash / EasyPaisa wallet ID, HBL / UBL / Meezan Bank account details, transaction history in PKR | Deposits & Withdrawals |
| Document Data | CNIC copy, passport scan, utility bills, bank statements | KYC Verification |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Automatic — all visits |
| Gaming Data | Bet history, game activity logs, bonus usage, win/loss records | Gameplay sessions |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | Customer support |
| Marketing Preferences | Email/SMS opt-in status, preferred game categories, promotional history | Account settings & interactions |
zr999 does not knowingly collect sensitive personal data beyond what is strictly required for identity verification and anti-money laundering compliance. We do not collect biometric data, health information, or political or religious affiliation data.
zr999 uses the personal data it collects for the following purposes:
No profiling for third-party benefit: zr999 does not use your personal data to build profiles for sale to, or use by, any third-party advertiser, data broker, or marketing platform outside of the zr999 ecosystem.
zr999 processes your personal data on the following legal bases, depending on the specific processing activity:
Right to withdraw consent: Where zr999 processes your data based on consent — such as for marketing messages — you may withdraw that consent at any time by updating your communication preferences in your zr999 account settings or by contacting support via live chat.
zr999 does not sell your personal data. We share your personal data only in the limited circumstances described below, and only to the minimum extent necessary for the specified purpose:
All third parties who receive personal data from zr999 are required to implement appropriate technical and organisational security measures and to process that data only in accordance with zr999's written instructions.
zr999 retains personal data only for as long as is necessary for the purposes described in this policy, subject to the following specific retention guidelines:
Once retention periods have expired and there is no longer a legal basis to hold data, zr999 will securely delete or anonymise it in a manner that makes re-identification impossible.
zr999 implements a multi-layered security architecture to protect your personal data from unauthorised access, disclosure, alteration, and destruction:
Your responsibility: You are responsible for keeping your zr999 account password confidential and for ensuring that your device is secured against unauthorised use. If you suspect that your account has been compromised, contact zr999 support via live chat immediately.
zr999 uses cookies and similar tracking technologies on its website to operate the platform, remember your preferences, and analyse usage patterns. The types of cookies used by zr999 are described below:
zr999 does not use third-party advertising networks or cross-site tracking pixels that share your data with external advertisers. All analytics and tracking on the zr999 platform are operated for internal purposes only.
You can control cookie settings through your browser. Note that disabling strictly necessary cookies will affect your ability to log in and use core zr999 platform features.
As a zr999 account holder, you have the following rights with respect to your personal data, exercisable by contacting the zr999 support team via live chat or email:
zr999 will respond to data rights requests within thirty (30) days of receipt. Where a request is complex or voluminous, we may extend this period by a further thirty (30) days with notification to you. Requests must be submitted via live chat from your verified account dashboard so that zr999 can confirm your identity before releasing or modifying any data.
The zr999 platform is strictly restricted to individuals aged 21 years and over. zr999 does not knowingly collect personal data from any person under the age of 21. Age verification is conducted as part of the mandatory KYC process for all account holders.
If zr999 discovers or has reasonable grounds to believe that an account has been registered by or is being used by a person under the age of 21, the account will be immediately suspended, all personal data collected from that account will be securely deleted to the fullest extent permissible under applicable law, and the matter may be referred to relevant authorities.
Parents and guardians in Pakistan who believe that their child may have registered a zr999 account are urged to contact the zr999 support team immediately via live chat so that the account can be investigated and closed without delay.
zr999 operates under an international gaming licence, and some personal data processed by zr999 may be transferred to, or accessed by, service providers and infrastructure located outside Pakistan. Such transfers occur in the following contexts:
Where personal data is transferred internationally, zr999 ensures that appropriate safeguards are in place, including contractual clauses that require recipient organisations to protect personal data to a standard consistent with this Privacy Policy.
zr999 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we provide. When we make material changes to this policy, we will notify active account holders by email and/or by posting a prominent notice on the zr999 platform prior to the changes taking effect.
The effective date displayed at the top of this page reflects when the current version of the policy was last updated. We encourage you to review this policy periodically. Your continued use of the zr999 platform after the effective date of any revised policy constitutes your acceptance of the updated terms.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way zr999 handles your personal data, please contact the zr999 Data Privacy team through any of the following channels:
Support is staffed around the clock with peak availability during Pakistan Standard Time (PST) business hours and during major PSL and international cricket events. We are committed to responding to all privacy-related queries within the timeframes set out in Section 9 above.
We take privacy seriously. Every query received by the zr999 privacy team is logged, assigned a reference number, and tracked to resolution. You will receive an acknowledgement of your request within 48 hours of submission.
Play cricket betting, live casino, and 500+ slots on Pakistan's most trusted PKR-native gaming platform — backed by 256-bit encryption and a firm commitment to your privacy.
Create Your Secure Account Responsible Gaming